Podcast: Why One Size Doesn’t Fit All | Joe Marconi

Sept. 25, 2023

How should shop owners interpret data and trends? Is it important to focus on competitors? Joe Marconi tackles these questions and more in this episode of Ratchet+Wrench Radio.

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In this episode, Ratchet+Wrench columnist Joe Marconi talks about why shop owners need to be objective when interpreting external data and trends while taking a subjective look at the KPIs that impact their auto repair businesses.

Sponsored by Ford Motorcraft

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About the Author

Chris Jones | Editor

Chris Jones is the editor of Ratchet+Wrench magazine and host of its companion podcast, Ratchet+Wrench Radio, a weekly show featuring automotive professionals across the auto care landscape.

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