Mark Seawell, Advisor Training Director for RLO Training, discusses what shops can do to build trust with customers and how to convey that into bigger sales (and thus a larger ARO).
Seawell will be featured in an upcoming issue of the Ratchet+Wrench magazine, so stay tuned for more on the topic.
Subscribe to Ratchet+Wrench Radio on your platform of choice:
Restore & Protect is a major business opportunity for Valvoline installers with positive impact on profit growth as well as customer satisfaction and loyalty.
Our dedicated Valvoline Trusted Advisor Sales and Support Team provides hands-on classroom and targeted in-store coaching to help your employees become more skilled at selling...