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    Top Stories

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    Bennett:  The Power of Simplification: How Less Can Be More in Business and Life

    Mike Bennett
    Dec. 8, 2023
    Embracing the idea that less is more can help you to streamline your systems and processes and lead to higher efficiency.
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    Marconi: Making an Exception for Character

    Joe Marconi
    Dec. 7, 2023
    You can't always define an employee’s value by their individual performance.
    Podcasts

    Podcast: Not Your Everyday Auto Repair Shop | Mike & Susan Henn

    Chris Jones
    Dec. 5, 2023
    In this episode, Mike and Susan Henn talk about the eclectic work they do, their relationship with dealerships, how they train and compensate to ensure tenure and more.
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    Broski: Transforming Auto Repair Shops for a Life-Centric Experience

    Victor Broski
    Dec. 4, 2023
    A look at the auto repair shop as an integral part of the community.

    Latest News

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    ASE Holding Webinar on EPA Clean Trucks Plan

    Ratchet+Wrench Staff Reporters
    Dec. 8, 2023
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    U.S. House Challenges White House’s Electric Vehicle Goals

    Ratchet+Wrench Staff Reporters
    Dec. 8, 2023
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    Online Shop Owners Group Responds to Tragedy

    Ratchet+Wrench Staff Reporters
    Dec. 7, 2023
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    Registration Opens for 2024 Auto Care Connect Conference

    Ratchet+Wrench Staff Reporters
    Dec. 7, 2023
    Latest News

    Meet the Judges for the Sixth Annual ‘Techs Rock Awards’

    Ratchet+Wrench Staff Reporters
    Dec. 7, 2023
    Latest News

    North Carolina Auto Instructor Named ‘Northwest Regional Teacher of the Year’

    Ratchet+Wrench Staff Reporters
    Dec. 6, 2023

    Running a Shop

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    Operations

    Recruit & Retain

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    Nov. 30, 2023

    1223 Toolbox Social Media
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    Nov. 15, 2023
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    Are You Too Hands-On?

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    Nov. 13, 2023
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    Bountiful Bays

    Alison Johnson
    Nov. 10, 2023

    Multimedia

    Podcasts

    Podcast: Believe in Yourself and Stay the Course | Rachel Spencer

    Chris Jones
    Nov. 28, 2023

    RW Radio Social Media Maneval
    Podcasts

    Podcast: Talking Shop: Dave’s Pro Auto Service | Stephannie Maneval

    Chris Jones
    Nov. 14, 2023
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    Podcast: How to Vet, Hire and Retain Your Technicians | Doug Grills

    Chris Jones
    Nov. 7, 2023
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    Podcast: Knowing How Your Techs Learn Leads to Better Performance | Dave Boyes & Ron Shanas

    Chris Jones
    Oct. 31, 2023

    RW Radio CONNOR TRACY
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    Podcast: Keys to Customer Retention and Higher Car Count | Connor Tracy

    Chris Jones
    Oct. 24, 2023
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    Sponsored Content

    QuickChat: Retention Marketing for the Modern Shop

    Oct. 17, 2023
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    Podcast: Marketing is About Getting More Customers | Ryan Burton

    Chris Jones
    Oct. 17, 2023

    Shop Life

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    Jones: Now How, But Who?

    Chris Jones
    Dec. 1, 2023

    Jason Walle
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    Shop View: Henn Automotive Inc.

    Chris Jones
    Nov. 22, 2023
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    Stokes: Your Annual Review

    Aaron Stokes
    Nov. 20, 2023
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    Marconi: Perhaps a little “Old School” is Needed These Days

    Joe Marconi
    Nov. 16, 2023

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    Jones: How Memorable Are You?

    Chris Jones
    Nov. 1, 2023
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    Bunch: Growing Your Auto Business: A Prelude to Expansion

    Greg Bunch
    Oct. 26, 2023
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    Shop Profiles

    Shop View: Schearer's Sales & Service, Inc

    Chris Jones
    Oct. 25, 2023

    Columnists

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    Bunch: Facing our Fears: The Future of Independent Auto Repair Shops

    Greg Bunch
    Nov. 29, 2023
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    Bennett: A Leader’s Guide to Turning Underperformance Around

    Mike Bennett
    Nov. 24, 2023
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    1123 Stokes young techs
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    Stokes: Higher Wages Drive In More Talent

    Aaron Stokes
    Oct. 23, 2023

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