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Learning Resources

Autoshop Answers AIX
Sponsored
Customer expectations are changing—fast. Discover how leading shops are using AI to deliver hospitality-level experiences that drive retention, trust, and growth.
Aug. 26, 2025
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Sponsored
Struggling to keep bays full? In this on-demand webchat, discover proven marketing strategies to attract new customers, boost Google rankings, manage reviews, and turn web traffic...
July 16, 2025
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Sponsored
Struggling with car counts or parts delays? Discover 7 proven strategies to boost shop efficiency, win loyal customers and thrive—no matter the economy. Download the free playbook...
July 16, 2025
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Sponsored
Even in a tough economy, your auto shop can thrive. Learn practical marketing strategies to boost visibility, build trust, and turn online traffic into paying customers.
June 25, 2025

Podcasts

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Dave Johnson, president and CEO of Automotive Service Excellence, discusses the recent ASE Instructor Training Conference in St. Louis, Missouri, and the valuable benefits of ...
Aug. 6, 2025
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Hunt Demarest, a leading financial expert in the auto repair industry, walks through the common traps shop owners fall into when reading their financials.
July 30, 2025
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Charlie Zlatkos, owner of Pleasant Care Car, immigrated to the U.S. at 17. He talks about growing his vocabulary from four English words to opening and running a multi-million...
July 16, 2025
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How to train your staff on customer communication and sensitivity before it becomes a viral nightmare.
July 9, 2025

Videos

Ratchet Wrench: MWACA April Quick Chat
Sponsored
Learn more about the 2025 VISION Hi-Tech Training & Expo and the importance of continuing education in the industry.
May 5, 2025
Modern Automotive Battery Technology
Explore the cutting-edge developments in automotive battery technology with Erik Screeden and Dan Autey, providing essential guidance for industry professionals.
April 29, 2025
Solutions that drive results
Sponsored
Partnering with Valvoline™ is about more than using any number of products from our comprehensive portfolio in your shop. It’s about helping your business thrive.
March 13, 2025
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Connor Tracy of KUKUI sits down with Matt Hudson of Ratchet + Wrench to discuss how shops can use marketing, software, and automation to retain customers amid fierce competition...
Oct. 17, 2023

Shop Life

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How a side hustle pushing auto parts from an old barn grew into a $3.2 million multi-shop auto repair success story
Aug. 1, 2025
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Robin Reneau is proving that auto repair isn’t just about fixing cars—it’s about building community, confidence, and careers.
July 25, 2025
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Roy Foster found his fulfillment in the auto repair industry—now, he uses his place as a shop owner to help others thrive.
June 23, 2025
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Owner Levi Glover has always been focused on cultivating a recognizable brand name, which he’s achieved through the use of striking colors and an inviting space for all customers...
June 19, 2025

Columnists

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In his October column, Todd Hayes talks about how auto repair shops can raise their rates through better quality service.
Sept. 30, 2024
Contributed
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Planning for retirement and getting the most out of your assets can be a challenge.
Sept. 17, 2024
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A clear and compelling vision is more than just a motivational tool, it's the driving force behind growth and the guiding light for every decision in your business.
Sept. 10, 2024
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Understand your shop's culture and craft it to make a tool for long term success and growth.
Sept. 6, 2024

Operations

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Matt Lachowitzer shares how he plans, budgets, and buys the right big-ticket equipment to keep 10 shops running smoothly.
July 22, 2025
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How Shadetree Automotive's Tom Lambert revived a struggling shop he acquired and made it profitable.
July 14, 2025
Ralf Hahn
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In which areas have artificial intelligence tools been useful in shops?
July 10, 2025
The 2025 Ratchet+Wrench Industry Survey Report
This year's Ratchet+Wrench Industry Survey Report adds new data to examine the impact of AI and the effect of tariffs.
July 1, 2025

Leadership

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A look at the roles auto repair shop owners filled before leaping into entrepreneurship.
Aug. 6, 2025
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Greg Bunch of Transformers Institute shares how to build a plan for continuous improvement—even when your schedule is packed.
July 17, 2025
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American Pride Automotive has a robust system within its shop to help keep its employees motivated and constantly advancing their role within the company.
April 29, 2025
choochart choochaikupt / iStock / Getty Images Plus
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Creating the right succession plan for your shop helps the industry continue to grow and advance.
April 25, 2025

Sales+Marketing

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From TikTok stardom to YouTube success, this Georgia-based father-son shop demonstrates how authentic content builds trust from viewers and customers worldwide.
June 26, 2025
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A strong auto repair brand is the steppingstone into multi-store ownership and a way to reach a entire generation of new potential customers.
Feb. 14, 2025
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Integrating digital and physical marketing tools can help shops reach more customers.
Jan. 16, 2025
Fascinadora
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How this Ohio auto repair shop delivers exceptional customer service with unique hand-crafted leave behinds.
Aug. 19, 2024