As someone who has played virtually every role at Adams Autoworx, Melissa Brunson is now bringing everyone to her level as general manager. The results speak for themselves, with...
Obsessed with thoroughness and organization, Gina Stammers didn't just overhaul finances and human resources at A Master Mechanic—she allowed owner Shari Pheasant to...
Founder of the Technician Improvement Forum at AutoStream Car Care, Joseph Hearn is not only pushing himself, but pushing every fellow technician at his five-shop MSO to up productivity...
Talent. Determination. Goodwill. Passion. These are the attributes that define the industry’s finest—and they’re what we look to honor each year with our annual Ratchet+Wrench...
