Running a Shop Multimedia Inside the Consumer's Mind Shop Customers Videos

Gauging Today's Repair Industry Perception

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Has progress been made when it comes to a customer's perception of the modern shop and the repair industry at large? It depends who's asking.

Episode 2 of the Inside the Consumer's Mind video series takes a closer look with discussion on the breakdown between customers visiting dealerships vs. independent shops, the uphill battles repair shop owners face, and the larger, more sustainable solution shops can invest in to ease customer concerns. 

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