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    Featured

    Pat Durham
    Leadership

    Paving the Way for Future Success

    Tess Owings
    March 28, 2024
    Donnie and Kristi Hudson of Troy Auto Care and Donna Wagner, vice president of industry and media relations for ASE, share tips to help you create upward mobility toward a winning...

    Latest from Leadership

    Steven Rudd
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    Leadership

    Are You Too Hands-On?

    Enid Burns
    Nov. 13, 2023
    Learn when to micromanage, and when to hand off tasks and responsibilities to your staff to create better workflow.
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    The Key to Constructive Leadership

    Nov. 2, 2023
    Sponsored by ETE REMAN
    Rachel Ko
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    Leadership

    Torchbearers: Women Blazing the Trail in Auto Care

    Chris Jones
    Oct. 27, 2023
    The impact of women in automotive and the difference they're making in their shops and through advocacy.
    Ashlee Ficklin Photography
    shop communication dana
    Leadership

    Talking Points: Becoming a Clear Communicator

    Chris Jones
    Oct. 4, 2023
    Learning the nuances of verbal and nonverbal communication can go a long way in making you a more effective leader in the shop.
    kali9
    An auto technician stands in a shop. According to the 2023 Ratchet+Wrench Industry Survey Report, more technicians are becoming shop owners in 2023.
    Leadership

    Numbers: Who Becomes a Shop Owner?

    Chris Jones
    July 19, 2023
    In 2023, more auto technicians are becoming shop owners, but another group is now emerging.
    Adobe Stock Images
    Customer giving credit card
    Leadership

    Reframing the Recession

    Kacey Frederick
    April 26, 2023
    Finance expert Dennis McCarron shares industry insight on how to help your customers while protecting your business.
    Wiac 1
    Running a Shop

    ADAPT: Women in Auto Care Panel Tackles Emerging Technologies

    Hanna Bubser
    March 17, 2023
    The panel discusses the impact of electric vehicles and ADAS on independent repair shops.
    Drazen Zigic
    An owner and advisor exchange a fist bump. For shop owners, ensuring that top performers are happy and fulfilled is important to the success of the whole shop.
    Leadership

    The Care and Feeding of Your Superstar Techs and Advisors

    Chris Jones
    March 10, 2023
    Shop owners who don’t connect with their teams run the risk of losing them.