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Operations

Numbers: Under the Hood

Feb. 19, 2024
How long does the average repair take at an auto shop?

Latest from Operations

Goodboy Picture Company
Operations

Numbers: What Shops Budget for Tools

Jan. 30, 2024
A look at the percentage of the budget shop owners use for tool purchases annually.
Jake Holschuh Photography
Operations

How to Create and Execute a Succession Plan 

Jan. 19, 2024
What auto repair shop owners need to know about mapping out the life of their business
PhotoInc
Operations

The SOP: What’s the Best and Most Effective Pay Plan for Technicians?

Jan. 11, 2024
Without a good pay plan, auto repair shop owners may find hiring and retaining technicians difficult. Cecil Bullard, founder and CEO of The Institute for Automotive Business Excellence...
Adobe Stock
Operations

Numbers: What Are You Working On?

Jan. 2, 2024
Insight into the types of vehicles repaired by the average mechanical repair shop.
Korotkova Liudmila
Operations

Can Gamification Improve Performance?

Dec. 15, 2023
The competitive aspects of gaming can help your shop hit higher efficiency, and make work a bit more fun, too.
vladwel
1223 Toolbox Bays
Operations

Bountiful Bays

Dec. 14, 2023
How to take inventory of bay productivity as a gauge for shop expansion.
Bryan Regan Photography
Operations

Recruit & Retain

Nov. 30, 2023
Tips for hiring and keeping auto technicians in your repair shop for the long haul.
Jupiterimages
Job descriptions help everyone win
Operations

The Right Fit: Making Job Descriptions Work for You

Oct. 18, 2023
Help your team members clearly understand expectations using these helpful tools.

Getty Images: Harbucks
An auto detailer wipes down a car.