Podcast: How to Woo Customers, Protect Your Business and Nail New Hires

Jan. 11, 2022

This week's episode contains snippets of some of our best and most listened to interviews of the year. 



This week's episode contains snippets of some of our best and most listened to interviews of the year. 

First up, editorial director Anna Zeck chats with Dynamic Automotive's Dwayne Myers to learn how shops can approach the sensitive topic of price and avoid making customers feel vulnerable, overwhelmed, or taken advantage of. 

Then, William Ferreira, a go-to repair defense specialist, explains how to bridge the gap and build an attorney relationship that's well worth the investment. 

Finally, columnist and Shop Fix Academy founder Aaron Stokes discusses hiring tips to take into the new year and why you might be holding your hiring potential back. 

Subscribe to Ratchet+Wrench Radio on your platform of choice:

Sponsored Recommendations

How one auto shop was able to order 20% more parts

Learn how one auto shop talks about the benefit of using PartsTech in their shop.

Vehicle Inspection Checklist For Auto Shops

Vehicle inspections, whether digital or on paper, are crucial for auto shops, ensuring thorough assessments and fostering trust by transparently revealing a vehicle's condition...

6 Reasons Why A Digital Vehicle Inspection Is A Must-Have

In an era of growing technology and innovation, auto repair shops must keep pace with the latest advancements to meet customers preferences and remain competitive.

How Your Auto Shop Can Now Connect To 30 Tire Suppliers For Free

Yep! We have over 50 tire suppliers in our network. And PartsTech is the only platform where you can access more than 30 of those suppliers FREE OF CHARGE.