Feb. 6, 2015—The Mopar “Top Tech” program announced on Thursday the selection of 27 Chrysler (FCA US LLC) technicians from across the U.S. to receive recognition for providing “an elite level of customer service” at FCA US dealerships and who “exemplify what the brand represents,” according to a release.
The Mopar “Top Tech” program, reintroduced for 2014, rewards technicians who maintain and repair vehicles in a quick and efficient manner, delivering superb customer service. Techs also are recognized for their proficiency in areas including training and diagnostic capability.
The 27 technicians chosen to receive recognition hail from 26 FCA U.S. dealerships across 17 different states:
-
John Anasiewicz of Lancaster, N.Y.—Transitowne Dodge Chrysler Jeep Ram Of Williamsville
-
Joseph Baroni of St. Petersburg, Fla.—Suncoast Chrysler Jeep Dodge Ram
-
Carlos Benitez of Newton, Mass.—Baystate Chrysler Jeep Dodge Ram
-
Dustin Billedeaux of Sulphus, La.—Mark Dodge Chrysler Jeep
-
Jeff Booth of Thousand Oaks, Calif.—Shaver Chrysler Dodge Jeep Ram
-
Jeremy Dixon of Waynesboro, Va.—Brown Dodge Chrysler Jeep
-
Charles Frankum of Gray, Ga.—Five Star Dodge Chrysler Jeep
-
Erik Gerdes of Benson, Ill.—Roanoke Motor Co
-
Scott Jones of Rockwall, Texas—Huffines Chrysler Jeep Dodge Ram Plano
-
Michael LaMirande of St Croix Falls, Wis. —Bernard's Northtown
-
Kelvin Lapham of Wayland, Mich.—Wayland Chrysler
-
Brian Nygaard of Spring Park, Minn.—Walser Chrysler Jeep Dodge
-
David O'Keefe of Merritt Island, Fla.—Boniface-Hiers Chrysler Dodge Jeep
-
John O'Neill of Warrington, Pa.—Chapman Chrysler Jeep Dodge
-
Anthony Ramirez of Kansasville, Wis.—Palmen Dodge Chrysler Jeep
-
Christopher Reeve of Round Lake Beach, Ill.—Martins Garage
-
William Reich of Hewitt, N.J.,—Route 46 Chrysler Jeep Dodge
-
John Richardson of Ruston, La.—Brown Chrysler Dodge Jeep
-
Thomas Robinson of Warren, Mich.—Northland Chrysler Jeep Dodge
-
Michael Salvo of Surprise, Ariz.—Larry H. Miller Dodge Peoria
-
Terry Seaton of Kellogg, Idaho—Dave Smith Motors
-
James Serra of Peoria, Ariz.—Moore Chrysler Jeep
-
Jeff Thomas of Valley Springs, Calif.—Cabral Chrysler Jeep Dodge Ram
-
Alex Tushin of Edina, Minn.—Park Chrysler Jeep
-
Raymond Wharton of Madison, Va.—Brown Dodge Chrysler Jeep
-
Razmik Yaghoubi of Westminster, Calif.—Cerritos Dodge
-
Keith Yauman of Petersburg, Ohio—Columbiana Chrysler Jeep Dodge
“These technicians are our superstars of the service lane, and a big part of what keeps customers coming back to our FCA US dealerships,” Pietro Gorlier, president and CEO— Mopar Brand Service, Parts and Customer Care, FCA —Global, said in a release. “It is truly a great honor for each of these winners to receive one of only 27 Mopar ‘Top Tech’ Awards handed out in 2014. We thank each one of them for their elite customer service and our FCA dealership partners for nurturing a fantastic work environment in which technicians such as these can thrive.”
As part of the Mopar “Top Tech” award, winners were treated to a two-day, all-inclusive trip to FCA US headquarters in Auburn Hills, Mich., with activities including a tour of developmental labs and the FCA US wind tunnel; a visit to the Sterling Heights assembly plant; and industry preview access to the North American International Auto Show in Detroit.
Each individual also received recognition and a plaque from Gorlier at the 2014 Mopar “Top Tech” awards banquet in Detroit.
