Auto-Service-Bidding Site Openbay Launches Nationwide
Oct. 30, 2013—Openbay, an online service that allows consumers to find, book and pay for local auto repair and maintenance services, launched nationwide on Monday, the company announced via press release.
A recent test run of the site in the Boston metropolitan area showed signs of success with more than 600 vehicles owners used the site and nearly 400 shops actively participating in the member network, the company said. This led investors, including Google Ventures, a16z seed, Boston Seed Capital and Stage 1 Ventures to launch the site across the country.
“We have a unique opportunity to significantly impact the way people and businesses get their vehicles serviced. Openbay reduces costs and makes finding skilled and trustworthy professionals easy,” said Rob Infantino, CEO and founder of Openbay. “We've taken an uncertain and risky process and reengineered it. In a few easy steps, our customers get peace of mind and unprecedented value while local service professionals have a new channel through which they can stand out and grow.”
After users submit their automotive service request on Openbay, shops then place bids on the service, giving the customer the power to compare price, location, customer reviews and amenities such as early drop off or loaner cars. Users can then book their appointment and pay for the services through Openbay’s secure website or mobile app at no additional fee.
“Letting customers drive the selection process on their terms is brilliant,” said Barry Steinberg, owner and president of Direct Tire and Auto Service. “It builds consumer confidence in the decision-making process, ultimately bringing in consumers that may have pushed out service or decided against getting their vehicles serviced–a great thing for both consumers and our industry.”