ASA Survey Results Available Online
Jan. 25, 2017—The Automotive Service Association’s (ASA) “How’s Your Business?” survey for 2016 is available online, the ASA announced on Tuesday.
The survey’s aim is to provide a snapshot of the automotive service and collision repair industry. Data captured how repair facilities fared last year in terms of sales, profits and other key elements of their daily business operations.
Designed to provide a snapshot of the automotive service and collision repair industries, the survey data captures how repair facilities fared last year in terms of sales, profits and other key elements of their daily business operations.
All ASA-member shop owners in good standing were given the opportunity to complete the survey about their business operations in the first six months of 2016, and the information participants provided offers some surprising new developments in the industry since the survey was last taken in 2014.
In addition, ASA updated the survey with questions in new categories that offer data covering hybrid vehicle service, emission-inspection programs and hours and types of training shops offer, including the amount of live vs. online training for owners, managers, technicians and administrative staffs.
The survey also offers statements from participants indicating that, in general, business in the automotive service sector was up in 2016, but hiring and retaining qualified techs remains a challenging issue.
Check out www.autoinc.org/hows-business/ to view the survey results.
The report is broken down by the mechanical sector and collision sector.