WEBINAR: Crafting Your Ultimate Shop Culture

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The simple solutions to creating a strong shop culture where employees feel appreciated and respected and where they can see a long-term future.


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What: Free webinar

When: Tuesday, Feb. 19, 11 a.m. CST



Crafting Your Ultimate Shop Culture

According to the 2018 Ratchet+Wrench Industry Survey, a whopping 54 percent of respondents said “the shortage of qualified technicians” is the single biggest challenge facing the automotive service industry today. For many shop owners, finding and recruiting talent is a significant challenge—but that recruiting mentality shouldn’t stop after the hiring the process is over. With top talent in high demand, retaining those employees is more critical than ever. And one way to do that is by creating a strong shop culture where employees feel appreciated and respected and where they can see a long-term future.

In the first installment of the 2019 Ratchet+Wrench Webinar series, sponsored by KUKUI, shop owner Ryan Clo will tackle that issue head-on, explaining how he’s built his teams at his multiple shops, the steps he’s taken to build a strong culture, as well as the challenges he’s faced along the way.

You will learn how to:

  • Recruit and attract the top talent in your market
  • Retain a team that builds your culture and grows your business
  • Deal with employee, or even team, turnover


Ryan Clo_headshot Bryce Evans

RYAN CLO’s complete transformation of his Cincinnati repair business, Dubwerx Inc., from a small, struggling operation into one of the Midwest’s most respected shops, has not only been written about in Ratchet+Wrench, but it also serves as one of the industry’s more impressive success stories. Clo has grown his business to include three facilities (Dubwerx, Avid Autowerx and Just Saab), and now coaches other shop operators to help them down the path he followed. In addition, Clo is a Ratchet+Wrench editorial advisory board member, online columnist and will be a presenter at the 2019 Ratchet+Wrench Management Conference for the third year in a row.

BRYCE EVANS is the vice president of content and events at 10 Missions Media, overseeing the company's three national business-building publications—Ratchet+Wrench, FenderBender, and FIXED.

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