Feb. 17, 2021—Openbay, an automotive service marketplace and SaaS company, has integrated its intelligent chat and messaging platform, Otis, with Shop Boss’ shop management software, the company announced in a press release.
The partnership aims to increase service revenue by converting more website visitors into customers and driving shop efficiency for service advisors and marketing teams.
“The integration between Otis and Shop Boss delivers personalized information to our website visitors around the clock and allows visitors to book service appointments based on bay availability, revenue potential of the service being booked, and preference to either wait onsite or drop off the vehicle,” Rissy Sutherland, president of SRSandco Automotive Partners, said in a statement.
