Oct. 22, 2020—Inc. magazine recently wrote an article highlighting RepairSmith's efforts to simplify car repair.
Currently, RepairSmith services customers in California, Nevada, and Arizona. Here's how their process works: a customer in these select states can go online and schedule a service time. The company then sends one of its mechanics in a specially outfitted Mercedes Sprinter or Metris van equipped with tools to perform the simple maintenance repairs.
Co-founder and CEO Joel Milne says that 90 percent of these repairs can be completed with the van, but for special cases, RepairSmith will take the customer's car back to a workshop and return it when it's fixed. The prices are similar to those found in a typical repair shop, the company says, so the real selling point is the convenience factor. Their goal? They want to make car repair as simple as utilizing Uber or Lyft.
Currently, RepairSmith is hiring new, full-time mechanics instead of independent contractors. The company is also putting new vans on the road every week, and plans to have more than 70 technicians and 100 vans on the road by the end of the year.
RepairSmith declined to share funding or specific revenue figures in the article, but Milne says revenue is in the eight-figure range, having grown at a monthly compound rate of 22 percent in the past year.
