Integrate Facebook Messenger into Your Business's Website

Nov. 17, 2017
The feature, Customer Chat, is a plugin that will allow businesses to manage live chats with customers either through Facebook or the business's website.

Nov. 17, 2017—Facebook recently introduced a new feature that will allow business owners to integrate Facebook Messenger into their businesses' websites, according to a Small Business Trends report.

The feature, Customer Chat, is a plugin that will allow businesses to manage live chats with customers either through Facebook or the business's website.

This plugin is especially beneficial for today's customers that are always on the go or on their mobile devices, since Facebook Messenger can be accessed via phone, tablet or desktop computer.

Additionally, businesses will reap the benefits because they can track and easily log their conversations with customers and they can use Messenger's payment features too. 

The plugin is currently in a closed testing phase. 

Sponsored Recommendations

Find the right shop management system to boost your efficiency

Find the right shop management system to aid in efficient scheduling, communication and payment processing

Craft a strategic marketing plan

Develop strategies and communicate them to your staff to keep you on track

Establish and track your KPIs: Technician Productivity

WHAT IT IS: Technician productivity refers to the time a technician is available to work measured against the actual time spent working on positive cash flow repair orders. Tracking...

Empower your technicians with the right tools for efficient repairs

Foster a highly motivated and efficient team to get vehicles out the door faster