Feb. 13, 2017—Meineke Car Care Centers and AutoVitals have partnered to launch a new digital inspection program, eInspection.
As featured this month in Ratchet+Wrench, digital inspections are reshaping the way many businesses inspect vehicles and sell repair and maintenance. With eInspection, when a customer visits Meineke for service, the technician can conduct the courtesy inspection using the eInspection high-tech tool, which is powered by AutoVitals' Smartflow technology. As the inspection is conducted, the technician captures data, photos, video and other metrics of the vehicle's condition and service needs on the eInspection tablet. This information is then sent to the service manager as part of that customer's repair order and inspection report.
Meineke customers will be able to discuss their vehicle inspection report with the service manager and see the detailed information on repair and maintenance needs.
"At Meineke, we aim to provide our customers with a world-class experience that centers on the highest-quality vehicle repair backed by trusted, transparent and reliable services that allow them to get on with their lives and not worry about their vehicle care and maintenance needs," said Danny Rivera, president of Meineke Car Care Centers.