Podcast: What Techs Want in a Shop (with Jimmy Alauria)
This week, we talked to Jimmy Alauria, president and shop owner of 3A Automotive Service and co-founder and CEO of Victory Teambuilding Group. He discusses the findings of a survey he created that polled technicians about what they really want from an auto repair shop.
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About the Author
Chris JonesChris Jones
Group Editorial Director
Chris Jones is group editorial director for the Vehicle Service & Repair Group at EndeavorB2B.
A multiple-award-winning editor and journalist, and a certified project manager, he provides editorial leadership for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.
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