Podcast: What Techs Want in a Shop (with Jimmy Alauria)

Dec. 28, 2022
While pay naturally shows up on the list of technician wants, Jimmy Alauria found other desires techs want shop owners to take notice of and implement.

This week, we talked to Jimmy Alauria, president and shop owner of 3A Automotive Service and co-founder and CEO of Victory Teambuilding Group. He discusses the findings of a survey he created that polled technicians about what they really want from an auto repair shop. 

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About the Author

Chris Jones | Editor

Chris Jones is the editor of Ratchet+Wrench magazine and host of its companion podcast, Ratchet+Wrench Radio, a weekly show featuring automotive professionals across the auto care landscape.

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