On this episode of Ratchet+Wrench Radio, Cecil Bullard of the Institute for Automotive Business Excellence stops in to discuss how shop owners can overcome the technician shortage. Cecil discusses:
- Why raising labor rates is necessary to attract top talent
- A simple formula to raise rates today
- The need to create a career path for today's technician
- The importance of having the right atmosphere and benefits
- Why shops should proactively get involved in student programs
- Self-assessing your business model
- Why you need to constantly be recruiting
- The silver lining
Find us on social: Chris | Cecil
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