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    Innovate: A Top-Down Approach to Improving Efficiency

    June 26, 2018

    No two shops are the same, and various factors can determine a shop's efficiency numbers. However, there are universal tips that can improve one of the most crucial KPIs that determines profitability. In this episode of Ratchet+Wrench Radio, Andy Fiffick lays out how he builds his shops from the ground up for maximum efficiency.

    No two shops are the same, and various factors can determine a shop's efficiency numbers. However, there are universal tips that can improve one of the most crucial KPIs that determines profitability. To help, Andy Fiffick, owner of 10 Rad Air Complete Car Care locations in the Cleveland area, lays out how he builds his shops from the ground up for maximum efficiency and how he coaches his team to maximize the KPI.

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