R+W Interview Series: Pride Auto Care Part 2

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Last month, the Ratchet+Wrench Interview series featured Pride Auto Care owners Al and Vince Pridemore, as well as their director of training, Tye. This month, the conversation continues, as the trio explains how they've emphasized servant leadership in their Colorado-area shops—to great success (read: average 15-year employee tenure). In addition, they also discuss the keys to maintaining transparency with both employees and customers.