ASA Releases Agenda for Training in Philadelphia

March 10, 2016

March 10, 2016—The Automotive Service Association on Wednesday released a complete agenda for management and technical service training taking place in Philadelphia at the DoubleTree Airport Hotel, April 8-9. 

On Friday, April 8, management training entitled Profitability Secrets That Dramatically Build Your Bottom Line will be led by Bob Greenwood, president and chief executive officer at Automotive Aftermarket E-Learning Centre Ltd.

Topics include:

  • Important formulas and business guidelines that focus on Net Income development.
  • The new approach required to meet staff competency, economic, and technology realities.
  • The key daily measurements to ensure the shop is on track while engaging staff to stay -focused on results.
  • The right sales with the right Car Count for your shop.

On Saturday, April 9, technical training will be led by Donny Seyfer, co-owner at Seyfer Automotive, Inc.; Scot Manna, owner at MB Automotive Inc.; and Bill Haas, president at Haas Performance Consulting. 

Topics include:

Donny Seyfer:

  • 21st Century Cooling System Design
  • Preparing to Service Connected Car (AMI Approved)

Scot Manna:

  • Logical Diagnostics
  • Mass Airflow and Fuel Trim Diagnostics

Bill Haas:

  • From Order Taker to Sales Maker (AMI Approved)
  • Customer Care and Communication, Deliver an Exceptional Experience (AMI Approved)

More information and registration for this event is available here.

Sponsored Recommendations

Download: Lessons in ADAS

As ADAS systems become increasingly popular, understanding proper maintenance is crucial. This eBook explains the importance of staying current on proper ADAS calibration processes...

Establish and track your KPIs: Gross Profit on Labor

Every minute of your staff’s time is valuable—every minute in service to a customer should be billed. Missing opportunities to bill customers due to relatively new practices in...

Find the right shop management system to boost your efficiency

Find the right shop management system to aid in efficient scheduling, communication and payment processing

Craft a strategic marketing plan

Develop strategies and communicate them to your staff to keep you on track