Numbers: Gaining Knowledge

May 12, 2023
How often do owners train, and how often are they sending techs to train?

Training is an essential part of growing and improving within any job. While some shops don’t train at all, most owners and their technicians train annually with many getting educational opportunities quarterly. 

Frequency of Technician Training  

  • Never: 12% 
  • Within last five years: 16% 
  • Annually: 30% 
  • Quarterly: 29% 
  • Monthly or more: 13% 

Frequency of Owner Training  

  • Never: 18% 
  • Within last five years: 22% 
  • Annually: 27% 
  • Quarterly: 17% 
  • Monthly or more: 16%