Numbers: Who Becomes a Shop Owner?

In 2023, more auto technicians are becoming shop owners, but another group is now emerging.
July 19, 2023

The 2023 Ratchet+Wrench Industry Survey showed a 5% increase in auto repair technicians who have become shop owners since 2022, but the second largest segment came from an unlikely group—porters (up 4%).  

  • Porter: 11% 
  • Vendor: 3% 
  • Service advisor: 35% 
  • Administrative staff: 16% 
  • Technician: 69% 
  • Manager: 42% 
  • None: 10% 

About the Author

Chris Jones

Group Editorial Director

Chris Jones is group editorial director for the Vehicle Service & Repair Group at EndeavorB2B.

A multiple-award-winning editor and journalist, and a certified project manager, he provides editorial leadership for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.

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