The average female shop owner in the 2023 Ratchet+Wrench Industry Survey Report is between the ages of 30 and 49 who became a shop owner in her 30s. She has approximately two decades of industry experience which most likely includes work as a service advisor or an administrative staff member—though nearly as many have entered without prior experience. Three-quarters are independent repair shop owners with an additional 20% running multishop operations. Most of their shops are between 5,000 and 9,999 square feet with 3-6 bays and lifts. They employ 5-8 team members.
Here’s where you’ll find their shops.
- West: 40%
- South: 24%
- Midwest: 20%
- Northeast: 16%
*Survey sample size: 411
About the Author
Chris Jones
Group Editorial Director
Chris Jones is group editorial director for the Vehicle Service & Repair Group at EndeavorB2B.
A multiple-award-winning editor and journalist, and a certified project manager, he provides editorial leadership for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.
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