Efficient shops are profitable shops. As reported by 2023 Ratchet+Wrench Industry Survey Report respondents, nearly half of auto repair shops hit an efficiency between 80%-100% and 41% hit productivity in the same range. But what about under the hood? How long is the average repair?
Chris Jones is Group Editorial Director for the Vehicle Repair Group at Endeavor Business Media. He’s a multiple-award-winning editor and journalist and a certified project manager now providing editorial leadership and brand strategy for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.