Efficient shops are profitable shops. As reported by 2023 Ratchet+Wrench Industry Survey Report respondents, nearly half of auto repair shops hit an efficiency between 80%-100% and 41% hit productivity in the same range. But what about under the hood? How long is the average repair?
Chris Jones is group editorial director for the Vehicle Service & Repair Group at EndeavorB2B.
A multiple-award-winning editor and journalist, and a certified project manager, he provides editorial leadership for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.
