Oregon Shops Talk Supply Chain Challenges

March 7, 2022

Auto shop owners are expressing frustration about the time it takes to source certain parts for repairs, keeping customers waiting.

March 7, 2022—The Bend Bulletin reports on repair shops that are feeling the pinch between backordered supplies and keeping customers waiting.

One owner in La Grande, Ore., told the paper that an average repair takes a week, depending on which parts are most difficult to source. Electrical parts are on backorder for months, he said.

The silver lining is that business is picking up.

“We’ve always been really busy,” Joe Horst, owner of La Grande Auto Repair, told the Bulletin. “I think a lot of it has to do with the fact that buying new cars isn’t as easy as it has been, so people are fixing their old ones.”

About the Author

Ratchet+Wrench Staff Reporters

The Ratchet+Wrench staff reporters have a combined two-plus decades of journalism and mechanical repair experience.

Sponsored Recommendations

Find the right shop management system to boost your efficiency

Find the right shop management system to aid in efficient scheduling, communication and payment processing

Craft a strategic marketing plan

Develop strategies and communicate them to your staff to keep you on track

Establish and track your KPIs: Technician Productivity

WHAT IT IS: Technician productivity refers to the time a technician is available to work measured against the actual time spent working on positive cash flow repair orders. Tracking...

Empower your technicians with the right tools for efficient repairs

Foster a highly motivated and efficient team to get vehicles out the door faster