AMi Hosting Customer Service Webinar

    Oct. 19, 2021

    Nancy Friedman, known as the “Telephone Doctor” will lead the webinar. 

    1671737667261 Rw Shopadvice 1018

    Oct. 19, 2021—The Automotive Management Institute is hosting a free webinar on communication and customer service. 

    The webinar will be presented twice, first on Tuesday, October 19 from 1-1:30 p.m. ET then again on Wednesday, October 20 from 1-1:30 p.m. ET. 

    Nancy Friedman, known as the “Telephone Doctor” will lead the webinar. 

    “Friedman’s presentation will have you laughing and learning throughout the session. Prizes (YES, prizes) and surprises are included as well as a question and answer segment where you get to ask your very own questions that may have been troubling you with callers and customers,” AMi said in a press release. 

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    Ratchet+Wrench Staff Reporters

    The Ratchet+Wrench staff reporters have a combined two-plus decades of journalism and mechanical repair experience.

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