WEBINAR: Growing in a Recession

Nov. 21, 2022

To grow during tough economic periods, consistency is key! A strong brand means “earned trust” with all of your customers. This includes maintaining a solid brand, retention & referrals without marketing, providing transparency, and understanding your KPIs from anywhere 24/7.

 To grow during tough economic periods, consistency is key! A strong brand means “earned trust” with all of your customers. This includes maintaining a solid brand, retention & referrals without marketing, providing transparency, and understanding your KPIs from anywhere 24/7.

Presenter

John Phelps

Director of Channel Partnerships at Tekmetric

John Phelps is the Director of Channel Partnerships for Tekmetric Shop Management System. John began his career in the automotive industry as a service advisor for Sewell Automotive Companies in DFW. Throughout his 15-year career, he has served as a Fixed Operations Director, Income Development Consultant for Service Shops and National Service Advisor Trainer. In 2021, John joined Tekmetric as the Director of Channel Partnerships, where he manages relationships with shops and organizations that share Tekmetric’s passion for Transparency, Empathy and Kindness within the industry. With his automotive experience from all sides of servicing shops and customers, John looks to bring new opportunities to those in the independent repair space by offering a unique approach to caring for customers in a way that keeps them ahead of the competition.

[email protected]


About the Author

Sponsored Content

The views and opinions expressed in this piece do not necessarily reflect those of 10 Missions Media and its associated brands.

Sponsored Recommendations

Strategies to Increase Profits and Traffic at Your Repair Shop

Rev up your auto repair business with a guide to industry best practices that delves into the strategies and techniques that top-performing auto repair shops employ to not only...

Download: Lessons in ADAS

As ADAS systems become increasingly popular, understanding proper maintenance is crucial. This eBook explains the importance of staying current on proper ADAS calibration processes...

Establish and track your KPIs: Gross Profit on Labor

Every minute of your staff’s time is valuable—every minute in service to a customer should be billed. Missing opportunities to bill customers due to relatively new practices in...

Find the right shop management system to boost your efficiency

Get Organized - Find the right shop management system to aid in efficient scheduling, communication and payment processing