Social media is a way to connect with customers, partners and team members but social media strategy during the coronavirus situation is different.
April 6, 2020—Due to the COVID-19 virus outbreak, a business needs to adjust its social media strategy plan. What used to work, does not anymore, according to Convince & Convert.
The top three changes to make for social media posts include changing your organization's bio to reflect the times, listen harder and engage more with customers and only post content with a purpose.
A business operator needs to carefully consider why content is being posted on social media. Ask these questions to determine the answer:
For whom is this post intended?
How does it entertain, inform, educate, or benefit that audience?
What specific behavior change or thinking change are we trying to effectuate with this post?
To read more tips on changing your social media campaign, check out Convince & Convert's webinar.
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