Did you catch last week's launch of Ratchet+Wrench's Inside the Consumer's Mind project? We'll be posting weekly videos as a part of this ongoing series starting today!
Grab a quick sneak peek with today's release and stay tuned for tomorrow's first full episode, or head over to ratchetandwrench.com/whatcustomerswant to check out the full in-depth look at the repair shop customer experience.
