This Week in Leadership Tactics

Aug. 13, 2021
This week's roundup discusses great communication, the importance of saying no and how to make a major life change. 

Aug. 13, 2021—To better assist shop owners with their leadership styles, Ratchet+Wrench has compiled a short list of essential leadership material from some of its favorite sources. Here's a look at a few must-read articles from the past week.

4 Habits That Describe What Great Communication Looks Like Inc. 

Important habits for leaders to learn.

Why Saying 'No' Can Actually Help Your Business or Startup — Entrepreneur

In a world driven by "yes," saying "no" comes with its own set of unique benefits.

The 3 Phases of Making a Major Life Change — Harvard Business Review

Thinking about your new life isn't enough. Here's how to follow through on your plans - even if you're going back to old routines.

About the Author

Ratchet+Wrench Staff Reporters

The Ratchet+Wrench staff reporters have a combined two-plus decades of journalism and mechanical repair experience.

Sponsored Recommendations

Find the right shop management system to boost your efficiency

Find the right shop management system to aid in efficient scheduling, communication and payment processing

Craft a strategic marketing plan

Develop strategies and communicate them to your staff to keep you on track

Establish and track your KPIs: Technician Productivity

WHAT IT IS: Technician productivity refers to the time a technician is available to work measured against the actual time spent working on positive cash flow repair orders. Tracking...

Empower your technicians with the right tools for efficient repairs

Foster a highly motivated and efficient team to get vehicles out the door faster