Jan. 28, 2015—Mitchell 1 will hold its first shop management workshop of 2015, April 30 through May 2 in Scottsdale, Ariz., at the Scottsdale Plaza Resort.
The training is designed for shop management software users who want to learn more advanced capabilities, shortcuts and new features.
The two-day training session guides users through all levels of functionality of Mitchell 1 Manager SE and ShopKey Service Writer/Shop Management SE. Older versions are also covered. Topics include program setup, inventory, reporting, best practices, advanced transactions and integration with aftermarket cataloging. Attendees will also learn about the Mitchell 1 SocialCRM shop marketing service during a relaxed evening reception.
A practice lab equipped with computers and staffed by product specialists will be available throughout the workshop so attendees can practice and apply the skills they are learning in the workshop.
The workshop will be led by John Dwulet, senior product manager for Mitchell 1’s management software solutions, and Tim McDonnell, national training manager, who together have over 35 years of combined shop management system training experience.
Attendees can earn 30 AMI credits toward the Accredited Automotive Manager (AAM) designation by completing the workshop. At the end of each workshop, AMI course completion forms will be handed out to those attendees who wish to pursue AMI credits.
For more information about the workshop or to register, visit the Management Workshop website.
