Todd Hayes

Todd Hayes is a nationally recognized automotive industry leader, media personality, and co-founder of the Houston Boston Partnership (HBP)one of the fastest growing independent automotive service platforms in the United States.

 

With nearly four decades of experience, Todd has built and scaled multiple multi million dollar automotive companies, beginning with Mobile Car Care in 1986 and later founding RepairOne in 2002. Today, through HBP and the AutoShop Answers platform, he is helping redefine what a modern automotive service company can look like combining operational excellence, advanced technology, and a hospitality driven customer experience model known as Auto Hospitality™.

 

Under his leadership, the Houston Boston Partnership has grown into a multi market platform on a trajectory toward nine figure revenue, while maintaining industry leading performance metrics and a reputation for “World Class Service.” At the same time, Todd continues to play a significant role in shaping the industry through media, training, and thought leadership.

 

Todd is the creator of the Key to Key to Callbacks operating system, a proven model for driving customer experience, retention, and profitability across multi unit service organizations. Through AutoShop Answers, he provides training, recruiting, and call center infrastructure to shops nationwide, helping elevate standards across the automotive aftermarket.

 

In addition to his operational success, Todd has had a distinguished media career. He hosted the nationally recognized Auto Show Special, earning the prestigious Wheel Award from the Detroit Press Club Foundation. He has served as President of the Texas Auto Writers Association, was a columnist for the Houston Chronicle, and created Test Drive TV for CBS and Test Drive for United Airlines.

 

Today, Todd remains one of the most influential voices in the automotive service industry uniquely positioned as both an active operator of a rapidly scaling platform and a media leader committed to advancing the profession.

Todd Hayes