Group Calls for Expanded Data Access

July 7, 2020

The Consumer Access to Repair (CAR) Coalition formally launched by calling on Congress to explore expanded consumer choice over their personal vehicle data. 

July 7, 2020—The Consumer Access to Repair (CAR) Coalition formally launched by calling on Congress to explore expanded consumer choice over their personal vehicle data, according to a press release. The CAR Coalition is a group of independent automotive parts and repair companies, associations and insurers. 

In a letter to the House Energy and Commerce Committee and the Committee on Commerce, Science and Transportation, the CAR Coalition urged Congress to examine issues related to secure and transparent ways to expand consumer choice over vehicle data. The letter follows a June 3, 2020 letter from OEMs  to impose a five-year federal preemption on any state taking action on the sharing of telematics data. The CAR Coalition is opposed to any federal preemption and is instead asking Congress to review the relevant issues and protect consumer choices.

 The letter reads in part: 

“Consumer choice/control and safety are not and should not be considered mutually exclusive. By controlling access to their vehicle-generated data, consumers will be better positioned to protect their private information. Allowing an OEM exclusive control access and sharing of this data will inhibit consumer choice and allow it to potentially exploit the data for its own enrichment through targeted advertising, promoting their own products and services, or even selling it.” 

It continues: 

“Consumers can also see tremendous cost-savings through choosing realtime data sharing. While independent repair shops and parts manufacturers routinely access vehicle data during a repair or claim, the data being generated in real-time have enormous consumer benefits if they can be shared with these entities in the same way they are being shared with the OEM. Relaying real-time diagnostics and operational data to a repair shop will allow a consumer to be alerted that a vehicle is in need of a checkup or replacement parts before it suffers a breakdown or malfunction.” 

Sponsored Recommendations

Free Resources for Shops Like Yours

View insights, research and solutions curated specifically for shops like yours.

Restore & Protect: The Powerful Revenue and Profit Accelerator for Your Business

Restore & Protect is a major business opportunity for Valvoline installers with positive impact on profit growth as well as customer satisfaction and loyalty.

Deliver a First-Class Guest Experience

Our dedicated Valvoline Trusted Advisor Sales and Support Team provides hands-on classroom and targeted in-store coaching to help your employees become more skilled at selling...

Promote Growth on Two Fronts: Existing and New Customers

Increase Sales and Customer Traffic To Your Store(s).