July 19, 2021—To better assist shop owners with their business-building tactics Ratchet+Wrench has compiled a short list of essential leadership material from some of its favorite sources. Here's a look at a few must-read articles from the past week.

6 Marketing Trends to Prepare for in 2022 — Inc. 

Marketers face a landscape disrupted by a pandemic, new business models, new applications of tech and the fallout of regulatory changes.

What to Know to Run a Successful Family Business — Entrepreneur

What are the secrets to a successful family business?

What Happens When Companies Pay Customers to Write Reviews? — Harvard Business Review  

Does it lead to more positive reviews or will it backfire?