Nov. 18, 2013—Tireman Auto Service Centers recently received the 2013 Torch Award for Marketplace Ethics from the Better Business Bureau (BBB) of Northwest Ohio/Southeast Michigan.
Established in 1948, Tireman Auto Service Centers is locally owned and has 16 retail locations in Ohio and Michigan.
The BBB noted Tireman's late hours to "accommodate customers' work schedules" and being "the only area auto repair company that pays repair technicians by the hour rather than on commission" as two reasons why the company was recognized by the organization.
"Each location hosts a Customer Bill of Rights, which includes the name and number of company president Randy Jones, encouraging customers to call with comments, good or bad," the BBB said. "The Tireman Safety Rewards Program rewards employees for safe work habits and for holding each other accountable for the safety of others. Tireman is also involved in community service, including ISOH/Impact and United Way of Greater Toledo, with whom it partners to offer car repairs at reduced prices for underprivileged families."