Jan. 10, 2022—To better assist shop owners with their business-building tactics Ratchet+Wrench has compiled a short list of essential leadership material from some of its favorite sources. Here's a look at a few must-read articles from the past week.

Two Things You Absolutely Must Do Before Hiring Your Next Team Member — Inc. 

It is time to ask some hard questions.

How To Maintain a Relationship With Your Customers by Learning What They Need — Entrepreneur

How confident are you in your connection to what your customers need?

How to Quit When You Lead a Team — Harvard Business Review  

A guide to help you maintain boundaries while setting your successor up for success.