Running a Shop Solutions Shop Customers Technology Customer Relationship Management

Identifix Launches New Direct-Shop Solution

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April 19, 2016—Identifix announced Monday the launch of its Direct-Shop solution for shop management. 

The technology suite of fully-integrated shop management solutions is designed to improve workflow and communications. The suite features two products designed to meet the needs of service shops: Direct-Shop and Direct-Shop Elite.

Direct-Shop offers core capabilities including estimating, repair order, and invoicing solutions. Direct-Shop Elite in addition provides customer relationship management, point of sale interactions, estimating, accounting, integrated inventory management, repair history, offline access, and reporting features. 

“Our entrance into the SMS space with the Direct-Shop suite extends our commitment to meet the needs of every type of shop, and ultimately provide more value across our customers’ entire business,” Mark Theriot, managing director at Identifix, said. “With Direct-Shop and Direct-Shop Elite, we’re able to serve our customers more holistically by streamlining processes, creating efficiencies, and boosting bottom lines.”

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