Running a Shop Operations

Pep Boys Partners With Mitchell 1 for OEM Information

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June 10, 2014—Mitchell 1 announced Monday that Pep Boys has selected its product, ProDemand with SureTrack for its OEM-based information needs.

ProDemand offers color wiring diagrams, TSBs and recalls, and integrated estimating. It also includes SureTrack’s commonly replaced parts data, component tests, and library of wave forms.

All 800 Pep Boys locations across the U.S. and Puerto Rico will have access to ProDemand.

“Our technicians love ProDemand,” said Stacey Hamilton, director of operations customer engagement for Pep Boys. “Our entire organization is happy we made the change to ProDemand for our OEM service information with real fixes. It’s another way that we can help our technicians work more efficiently.”

For more information about ProDemand, visit

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