Customer Service Running a Shop Shop Customers

USAA to Invest in RepairPal

Order Reprints

Nov. 13, 2014—RepairPal announced Tuesday an investment by a subsidiary of USAA that allows RepairPal to expand its footprint in the U.S.

Repair Pal currently reaches two-thirds of the U.S. population.

"RepairPal’s mission from day one has been to protect consumers and drive positive change in the auto repair industry,” RepairPal CEO Art Shaw said in a press release. “We admire USAA’s success in delivering trust, transparency and excellence in consumer service, and welcome the investment in our company.”

The investment is thought to expand the growth of the RepairPal network, which in turn will enhance the product and service put out by its network of certified automotive repair shops.

USAA and RepairPal are both known for a deep commitment to customer service. This investment will accelerate the growth of RepairPal product offerings to enhance the consumer experience and build trust in auto repair and maintenance.

Recommended Products

2018 Industry Survey: Tech Tools

2015 Ratchet+Wrench Shop Performance Survey: Complete Report

2018 Industry Survey: Complete Report

Related Articles

RepairPal Receives $13 Million from, Castrol

RepairPal, ASE Partner to Change Negative Perceptions of Auto Shops

RepairPal Survey Reveals Repair Trends

You must login or register in order to post a comment.