YourMechanic Launches Chatbot

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Oct. 4, 2016—YourMechanic, an on-demand car repair service, launched the auto industry’s first chatbot for car owners in celebration of Car Care Month in October. The new chatbot will expand upon YourMechanic’s current resources for car owners, including advice from certified technicians.

"We are excited to offer a chatbot to help car owners easily check the price of a repair, maintenance, or diagnostic service, book an appointment, or look up negotiation tips while shopping for a car," said Lee Senderov, vice president and general manager, North America. "Our priority at YourMechanic is to deliver convenient and top-quality service to car owners and provide upfront pricing and our new chatbot is an extension of this commitment."

When using the chatbot, car owners can quickly and easily secure a car repair estimate for over 500 services and book an appointment with a mechanic who will come to their home or office with everything necessary to complete the work. All appointments include a free 50-point inspection and service report.

Customers can access YourMechanic’s chatbot on Facebook here.

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