Privacy Policy

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Ratchet+Wrench’s privacy statement has been created to protect your privacy. We are committed to keep all customers’ information confidential and secure. This policy administers the manner in which Ratchet+Wrench uses and maintains information collected from its customers.

Information we collect

Ratchet+Wrench collects personal information when you register with or when you order products or services. FenderBender will collect and keep information, such as:

  • Your name
  • E-mail address
  • Postal address
  • Telephone numbers
  • Credit card information
  • IP addresses

How secure is the information we collect?

At Ratchet+Wrench, we are extremely serious about security in order to protect your confidential information. Ratchet+Wrench uses Secure Socket Layers (SSL) encryption when transmitting data on During all transactions, an icon resembling a padlock is displayed on the bottom of most browsers during SSL transactions. All financial information is encrypted, and our company databases are accessible only to internal employees.


What is a cookie? A cookie is a piece of information sent by a Web track of user’s preferences while the user is visiting the website. Cookies also help minimize load times and save on server processing. Ratchet+Wrench may use cookies that store your information, such as your password being remembered or not and other information.

Sharing and Disclosure

Occasionally Ratchet+Wrench may send our customers information about our company and get in touch with you when necessary. Ratchet+Wrench will not otherwise disclose its customer’s personal information and account information unless Ratchet+Wrench has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Ratchet+Wrench, Ratchet+Wrench's customers or others. Ratchet+Wrench will never disclose personal information to third parties.

Customer Responsibilities

You are responsible for the security of your login and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to logout after your session ends to ensure that other people cannot access your account information.

Changes to Private Policy

Ratchet+Wrench may update this policy statement. We will notify you about changes by sending you a notice to the primary email address specified in your Ratchet+Wrench account.

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