Privacy Policy

Oct. 7, 2015

Ratchet+Wrench’s privacy statement has been created to protect your privacy. We are committed to keep all customers’ information confidential and secure. This policy administers the manner in which Ratchet+Wrench uses and maintains information collected from its customers.

Information we collect

Ratchet+Wrench collects personal information when you register with fenderbender.com or when you order products or services. FenderBender will collect and keep information, such as:

  • Your name
  • E-mail address
  • Postal address
  • Telephone numbers
  • Credit card information
  • IP addresses

How secure is the information we collect?

At Ratchet+Wrench, we are extremely serious about security in order to protect your confidential information. Ratchet+Wrench uses Secure Socket Layers (SSL) encryption when transmitting data on ratchetandwrench.com. During all transactions, an icon resembling a padlock is displayed on the bottom of most browsers during SSL transactions. All financial information is encrypted, and our company databases are accessible only to internal employees.

Cookies

What is a cookie? A cookie is a piece of information sent by a Web track of user’s preferences while the user is visiting the website. Cookies also help minimize load times and save on server processing. Ratchet+Wrench may use cookies that store your information, such as your password being remembered or not and other information.

Sharing and Disclosure

Occasionally Ratchet+Wrench may send our customers information about our company and get in touch with you when necessary. Ratchet+Wrench will not otherwise disclose its customer’s personal information and account information unless Ratchet+Wrench has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Ratchet+Wrench, Ratchet+Wrench's customers or others. Ratchet+Wrench will never disclose personal information to third parties.

Customer Responsibilities

You are responsible for the security of your login and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to logout after your session ends to ensure that other people cannot access your account information.

Changes to Private Policy

Ratchet+Wrench may update this policy statement. We will notify you about changes by sending you a notice to the primary email address specified in your Ratchet+Wrench account.

Sponsored Recommendations

How one auto shop was able to order 20% more parts

Learn how one auto shop talks about the benefit of using PartsTech in their shop.

Vehicle Inspection Checklist For Auto Shops

Vehicle inspections, whether digital or on paper, are crucial for auto shops, ensuring thorough assessments and fostering trust by transparently revealing a vehicle's condition...

6 Reasons Why A Digital Vehicle Inspection Is A Must-Have

In an era of growing technology and innovation, auto repair shops must keep pace with the latest advancements to meet customers preferences and remain competitive.

How Your Auto Shop Can Now Connect To 30 Tire Suppliers For Free

Yep! We have over 50 tire suppliers in our network. And PartsTech is the only platform where you can access more than 30 of those suppliers FREE OF CHARGE.