Podcasts Multimedia

Inside VISION's Hi-Tech Training & Expo

Order Reprints

This week’s Ratchet+Wrench Radio podcast features four different management training course instructors from VISION this past week in Kansas City. Each presenter discusses takeaways from their classes and what their favorite parts of the conference are.

Amy Mattinat, owner of Vt.-based Auto Craftsmen, discusses effective in-house marketing strategies, and why a blog should be an important component of your shop’s website (0:30). Danny Sanchez, CEO of Autoshop Solutions goes over the first steps to creating a strong company culture, and how he keeps things fun at his own business (6:13). Industry veteran Bill Haas discusses the difference between a challenging and difficult customer, and some common mistakes shops make when an especially difficult customer comes through the door (10:54). Jeremy O’Neal, founder of AdvisorFix, explains how a digital sales process works, and why it could be beneficial for your shop (16:05).



Recommended Products

2018 Industry Survey: Tech Tools

2018 Industry Survey: Complete Report

2018 Industry Survey: Leadership

Related Articles

VISION Website, Training Schedule Go Live

Autoshop Solutions CEO to Present at VISION, ATE

VISION HiTech Training & Expo Honors Top Educator

You must login or register in order to post a comment.