March 7, 2018—Between 2015 and 2017, a $16 billion increase in repair volume was generated by the seven major groups of light vehicle automotive repair outlets across the U.S., according to the latest Lang Aftermarket iReport.
Three forces have determined the important volume shifts among these outlets: the evolving mix of foreign and domestic nameplates on U.S. roads, the growing complexity of vehicle repair, and the changing competitive strength of repair outlets.
Repair specialists accounted for 25 percent of the increase in products and purchased service among automotive repair outlets, followed by service stations & garages and vehicle dealers.
Lang Marketing estimates that $3.9 billion in product and purchased service was added by repair specialists during these years.