June 4, 2018—To better assist shop owners with their production management, marketing tactics and leadership styles, Ratchet+Wrench has compiled a short list of essential business-building material from some of its favorite sources.

Qualities of Leadership — Small Business Trends

Leaders in business are recognized across entry-level positions, as they assist and motivate their peers. Leaders are also seen in everyday life, as parents, teachers, coaches and others demonstrate universal qualities of leadership.

Reputation Management Tips For Small Businesses — Forbes

Here are some of the key areas to consider for creating an effective strategy for reputation management.

The 7 Leadership Building Blocks for Courageous Workplaces — Entrepreneur

Here are seven principles that business leaders can implement to create courageous workplaces, where both people and business flourish.

Google My Business Q&A: What You May Be Missing — Marketing Land

Did you know you can add a custom FAQ to your GMB listing? Sherry Bonelli explains how to use the often-overlooked Q&A feature to promote your business and stay ahead of the competition.