In the third installment of Ratchet+Wrench’s webinar series, sponsored by Kukui, two of the industry’s foremost thought leaders on shop technology will look into how shops across the country can make the correct investments to build a sustainable business model
What: Free webinar
When: July 31, 2018
Time: 11 a.m. Central
How to Earn a True Return on Your Investments
From advanced vehicle design to increased technology in customer interactions, the standard operating model for a modern auto service center has changed dramatically in recent years. And in the face of building pressure to progress, many independent shops are left wondering how they stay on the leading edge of tools, technology, systems and processes that offer them an edge over competition.
In the third installment of Ratchet+Wrench’s webinar series, sponsored by Kukui, two of the industry’s foremost thought leaders on shop technology will answer that very question.
You will learn:
- How technology has shifted the vehicle ownership experience for your customers
- How the industry’s technological shift has impacted your business
- How, why and when to make the investments that will push your operation forward
- How to earn a true return on the investments you make
The Presenters
GREG BUCKLEY, owner and operator of the 52-year-old Buckley’s Auto Care in Wilmington, Del., has earned renown throughout the automotive aftermarket for his business’s unique use of technology (inside and outside of the work bay) to make his shop a total resource for modern customers. Through social media, Buckley has become an educational resource for the industry with an active Facebook page and a YouTube channel that has more than 2 million views and 52,000 minutes watched each month. Buckley is a former Ratchet+Wrench editorial advisory board member, will be a presenter at the 2018 Ratchet+Wrench Management Conference, and has been featured in the magazine on a number of occasions.
Those in auto repair who don’t know DONNY SEYFER’s name likely haven’t been paying attention. Seyfer is the executive director for the National Automotive Service Task Force and owner of Seyfer Automotive Inc. in Wheat Ridge, Colo., which has gained far-reaching attention for its specialty in difficult diagnostics. Seyfer has provided both technical and management training for dozens of industry organizations and has been an active leader in preparing the industry for a future of connected vehicles. Also a speaker at the 2018 Ratchet+Wrench Management Conference, Seyfer has been tapped as a regular resource for Ratchet+Wrench features and podcasts.
BRYCE EVANS is the editorial director at 10 Missions Media, overseeing the company's three national business-building publications—Ratchet+Wrench, FenderBender, and Fixed Ops Business.