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Innovate: The Power of Process Maps

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Bruce Howes is the owner of Atlantic Motorcar Center in Wiscasset, Maine. For years, Howes has used process maps to train his staff, run his shop, and ensure success. 

Bruce sent Ratchet+Wrench a process map for creating process maps, and much more; look for it and more info on the process map process in the June 2019 issue of Ratchet+Wrench. 

 

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