Rivian Avoiding Tesla-Type Service Issues

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July 1, 2019—Tesla has been working on improving its vehicle repair and servicing challenges over the last several months, where both the issues and steps needed to solve them includes Rivian, the auto startup working on the all-electric R1T pickup truck and R1S SUV, reports Teslarati.

“So, we’re spending a huge amount of time solving service,” CEO RJ Scaringe revealed in an interview with The Fast Lane Car at Rivian’s recent event focused on second-life uses for its batteries. “Not just in your big cities, not just in LA or Seattle, but if you buy a car and you let’s say live 50 miles out from the city or live 200 miles away from the city… How do you manage that? So, those are some of the harder sort of challenges we’re thinking through and making sure it’s easy to service the vehicle.”

Rivian’s CEO also noted that the company is determined to learn from the experiences of companies like Tesla, while integrating concepts from established automakers such as GM and Toyota.

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