News COVID-19

Staying on Top of Training During a Pandemic

Order Reprints

The COVID-19 virus has caused schools, restaurants and bars to close across the U.S. and the globe. It’s been declared a global pandemic, which has caused fear and uncertainty. 

A report from The Wall Street Journal announced dealerships in Europe are starting to close their doors.

So, it’s a good time to start preparing for all possibilities of work, including work that uses social distancing. In response to the events, some organizations have announced plans to provide online training so shops do not fall behind or lose certifications.

The Universal Technical Institute (UTI) announced that while it will assess the situation and continue to make decisions for the well-being of its staff and students, it will be using the company’s website,, and, to provide updates.

 When it comes to training for your shop, here are ways that can be done remotely:

Resources for Online Training

Many training companies offer online training resources. 

Kyle Holt, president of S/P2, says shop operators will need to plan ahead for the type of internet and WiFi available to their staff. While he says it is rarer than it used to be, there are people without access to the internet at home or have limited access to the internet. Maybe the technician only has internet access via a mobile device. 

So, if shop operators look to supplement downtime and social distancing with online training, they should take into account which companies offer mobile-friendly services along with computer services.


S/P2 offers online training courses for automotive service, collision repair and refinish, heavy duty/diesel and welding technicians. 

Automotive Management Institute

The AMI offers online courses for the wiTECH Diagnostic system.


Hunter Engineering offers Hunter University, an online self-study program for technicians and industry professionals for training on alignments, tire service, and road force balancing techniques.


In 2012, ALLDATA launched an online training site for collision repairers and automotive technicians. It started with the ALLDATA Training Garage. The site offers resources like color wiring diagrams and OEM diagrams. 


The diagnostic tool and repair company offers training videos for every tool at no charge.

Advance Auto Parts

Technicians can access CTI+WTI training to access classes on diesel, hybrid, diagnostics, management and more.


Tenneco's eLearning platform helps tire dealers, general repair shops and other businesses enhance employee training opportunities. The Service Solutions eLearning curriculum includes more than 25 interactive courses focused on vehicle inspection and diagnostic techniques as well as customer communication skills.

“For career and technical programs, many students are being forced to go to remote learning and I think that’s going to cause a really strained ripple in auto service, collision and diesel industries when you have to put your hands on a car to learn,” Holt says.

Standard Motor Products 

Standard Motor Products has been offering online training for over a decade now and services over 60,000 technicians worldwide. 


Offers online safety training courses, including an OSHA 10-Hour General Industry course customized for the automotive industry.

Electude/ Coordinating Committee for Automotive Repair (CCAR) 

Electude is offering free access* to its online automotive and CCAR eSafety training solutions until August 1st. The companies have over 550 hours of technical and safety training available.  

**Offer only available to first-time corporate users of Electude.

swService Solutions

sw Service Solutions offers online training for service advisors.

The Network 

The Network Academy is an online training resource for Parts Plus and Auto Pride warehouse distributors that offers online training for technicians, service advisors, and parts professionals. 

NOTE: Please let Ratchet+Wrench know of any other online training available that we may have missed and we will continue to update. Email 


Related Articles

Report: Consumer Behavior During Pandemic

Report: Drivers Neglect Car Maintenance During Pandemic

Keeping Business Growing During the Pandemic

You must login or register in order to post a comment.