Associate editor Tess Collins discusses the emotional toll that this crisis has had with monthly columnist Aaron Stokes. Stokes provides words of encouragement for keeping staff (and yourself) upbeat.
A nearly 20-year veteran of the automotive repair industry, Aaron Stokes grew his business, AutoFix, from a one-car garage to a six-shop operation that is widely regarded as one of the top repair businesses in the country. Stokes, the founder of Shop Fix Academy, is an operational guru with a unique business and leadership philosophy that has led his business to great heights.
